This summary will get updated as new organizations get contacted. I will also include any auto-responses generated by emailing them. While my overall complaint remains the same, each organization I contact will focus on different subsections. For example, FBI and DOJ for federal crimes, State Attorney General for state crimes, the FTC and FCC for advertising fraud utilizing telecommunications or a computer system... Why, the list just goes on and on.
Groups contacted by noon May 3, 2024:
- WalMart's Ethics Complaints website
- [April 30, 2024 - 2:46pm - Reference#WMT240413618] Thank you for contacting Walmart Ethics. We are reviewing the concern you reported. After our initial review, we will update you on how we will handle your concern. We may need to request more information from you, refer you to other associates who are better able to answer your concern, or review your concern further for potential misconduct. If you need to add information, please reference WMT240413618 when you contact us.
- [May 2, 2024 - 9:01am - Reference# 240501-006839] My name is John, and I'll be glad to assist you. Thank you for sharing your most recent experience, in which you went to report to the store that you were a victim of wire fraud, and the manager, Tonio, defended the fraudulent behavior, but they refused to activate or follow up with you about this case. I understand this is not the service you expected, and I appreciate you giving us the heads-up as we strive to provide you with the best customer service in the market. I've sent your comments to management. They'll review and reach out to address your concern.
- [May 9, 2024 - 2:01pm] Thank you for contacting Walmart Global Ethics. We have forwarded this information to the Market Asset Protection Manager for review and handling.
Regards,
Nathan
Walmart Global Ethics ethc_replies@walmart.com - [May 10, 2024 - 12:49pm] Thank you for contacting Walmart Global Ethics. We take our customers' concerns seriously and are glad to hear from you.
As described, your concerns would be best reviewed and handled by the Market People Partner, Tiffany Houghton, who can be contacted at 775-829-8088. A copy of your concern has been forwarded to the attention of Tiffany, but please do not hesitate to contact their office directly.
You may also contact our Customer Service team by calling 1-800-WALMART.
Thank you,
Brittany
Walmart Global Ethics - Premium (third-party phone vendor hired by WalMart)
- [May 1, 2024 - 5:09pm] Thanks for contacting us, Erik. A member of our team will be in touch with you as soon as possible. Thanks again!
- Nevada State Attorney General's Office
- [May 2, 2024 - 5:50pm] The Office of the Nevada Attorney General, Constituent Services Unit acknowledges receipt of your complaint. You will be notified upon completion of the review process between 14 to 45 business days. We do not provide emergency services. If additional information is required, you will be contacted by a member of our staff. Please note that pursuant to NRS 241.039(7), Open Meeting Law complaints are public records.
- Reno/Sparks Indian Colony Police Department
- [May 5, 2024 - 5:37pm] (Auto-response generated, only with copy of online form submitted)
- Nevada Care Connection
- [May 4, 2024 - 6:37pm] Thank you for reaching out to Nevada Care Connection. I am so sorry you were treated so poorly. There is not a lot we can do about this at the resource center, but I have provided the Better Business Bureau’s information below. Please reach out to them with your concern and ask them to address this.
- Reno/Sparks Indian Colony Police Department
- [May 7, 2024 - around 3pm] [In an in-person conversation with Investigator John Hecimovich, he kept telling me "Wire Fraud is not illegal, it's just a Civil matter." https://erikmiddlenamejorgensen.blogspot.com/2024/05/wire-fraud-isnt-illegal-police.html
- Washoe County District Attorney
[May 8, 2024 - 10:21am] Thank you for reaching out to my office and I am sorry you are experiencing troubles. From your message, it appears that you are already in contact with the Reno Police Department and have filed a crime report. This would have been the direction I would have given you to follow up on. My office is the lead prosecuting agency in Washoe County, and as such we receive cases submitted by local law enforcement for prosecution. We do not conduct initial investigations and direct citizens who contact us about possible crimes to contact local law enforcement. My office would not become involved until an arrest was made or a case was submitted for a warrant.
Thank you again for reaching out. You are welcome to contact me at the numbers below if you would like to discuss further.
Chief Michelle M. Bays
- Federal Bureau of Investigations
- Nevada Bureau of Consumer Protection
- [May 14, 2024 - 2:48pm] Our office is in receipt of your complaint and information. Complaints are an important and effective way this office can collect information and promote consumer education on issues of concern, including fraudulent or deceptive scams and schemes, as well as conduct initial reviews or investigations into allegations of fraudulent or deceptive prohibited practices or violations of the Nevada Deceptive Trade Practices Act.
Your complaint and information will be reviewed by our staff. We may contact the company in an attempt to assist you in resolving your complaint. The company may also contact you directly to find a resolution to your complaint. It is important to note that the Nevada Attorney General’s Office is prohibited by law from representing or providing legal advice to persons or companies. As such, we retain the sole prosecutorial discretion to conduct further investigation, legal action, or seek remedies in accordance with the law. While we may be able to assist in the resolution of your complaint, there are no guaranties. We also remind you that you retain the ability to seek the advice of legal counsel or consider other legal options that may be available to you regarding your complaint.
Thank you for your complaint and information.
State of Nevada
Office of the Attorney General
Bureau of Consumer Protection
- More to follow
